Wednesday, September 12, 2012



Can we talk about interruptions for a moment?

Since the popularization of email as a main form of communication telephones have taken a backseat. Phones are (and always have been) an interruption at best, and should be treated as such. If you are in mid-sentence during a meeting or other meaningful conversation, a phone call should not be picked up (unless, of course, it seems to be an emergency). Email, in general, is a preferred way of communicating unless a specific appointment has been made for a phone call or you have free time when a call comes through.

As a caller, you should be sensitive to the recipients' schedule and be sure to ask if it's a good time to talk.